Process
How a hospitality website gets built
A six-step process. You always know which step we are on, what I am doing, and what I need from you.
- 011-2 days
Discovery
A short call or WhatsApp session to understand the property, the guests you want, your booking workflow and your budget.
From you
Your goals, budget range and target launch date. - 023-7 days
Content and photo collection
I send the client information checklist. You fill in property details, unit details and pricing, and send photos.
From you
30-50 photos, pricing matrix, facilities list, contact details. - 032-4 days
Structure and copywriting
I map the pages, write the copy in English (and Malay if needed), and confirm the booking flow before any design work.
From you
One round of feedback on the page outline. - 047-14 days
Design and build
Homepage design first for approval, then the rest of the site is built on that direction — mobile-first throughout.
From you
Two rounds of revisions are included in every package. - 052-3 days
SEO and booking setup
Page titles, descriptions, Google Maps, WhatsApp deep links, enquiry form, analytics and Google Business Profile linkage.
From you
Google account access, WhatsApp number, bank/payment details. - 061-2 days
Launch and handover
Domain connected, site live, plus a short walkthrough so you know how to update prices and photos yourself.
From you
Domain access, or I register one for you.
How revisions work
Two rounds of revisions are included: one after the homepage design, one before launch. Extra rounds or new pages after approval are quoted separately, so the project stays on budget and on time.